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Customer Reviews
BRENTWOOD FLOWER SHOPPE
Local Brentwood, TN florist
Average Customer Rating: 4.2 of 5 stars. (179 reviews)
Date: Aug 01, 2017
Name:

State/Province: TN

Great arrangement!
Date: Jul 28, 2017
Name:

State/Province: TN

Brentwood Flower Shoppe does an amazing job. I submitted two deliveries, a week apart, and both transactions met my expectations.
LORI's Reply:
Date: Aug 01, 2017, 12:06 pm

Thank you so much for the two orders , and for your kind review!
Date: Jul 24, 2017
Name:

State/Province: TN

they were very pretty I called the sender to tell him you had done a very, very good job. My neighbor and friend, who was once a florist, commented about the lilies coming as an 'offshoot' of plant..roses pretty but did not last long at all...she said that's to be expected. she said one rose stemmed not cut at right place length..whatever that means. very happy with them overall.
Date: Jul 01, 2017
Name:

State/Province: TN

The flowers are beautiful. However I expected a bigger arrangement.
Date: Jun 15, 2017
Name:

State/Province: FL

Beautiful flower arrangement and great delivery service!
lori's Reply:
Date: Jun 15, 2017, 9:19 am

Thank you so very much!!
Date: Jun 14, 2017
Name:

State/Province: TN

Great service & quality. Best florist in middle Tennessee!!
Date: Jun 07, 2017
Name:

State/Province: MS

Beautiful arrangement and arrived the same day as I ordered it. Would definitely recommend this florist!!
Date: May 27, 2017
Name:

State/Province: TN

Beautiful flowers. Arrived same day as ordered!!!
Date: May 26, 2017
Name:

State/Province: NC

Very accommodating and pleasant to work with.
Date: May 19, 2017
Name:

State/Province: TN

The flowers were very fresh and beautiful and was delivered timely. Recipient was extremely pleased.
Date: May 14, 2017
Name:

State/Province: TN

Beautiful @ elegant
Date: Mar 21, 2017
Name:

State/Province: TN

I ordered a nice size peace lily and a dish garden was sent to the funeral home. I was disappointed and a little embarrassed. I expected more.
Date: Mar 02, 2017
Name:

State/Province: TN

The floweres are BEAUTIFUL. I have had so many people comment on how lovely they are. You ROCK! Thanks for taking the kind thought of another and creating something so pretty to make my day.
lori's Reply:
Date: Mar 02, 2017, 4:41 pm

Thank you so much for your kind response!
Date: Mar 01, 2017
Name:

State/Province: TN

The flowers were beautiful! She loved them! Thank you!
lori's Reply:
Date: Mar 02, 2017, 4:42 pm

Thank you so much for choosing us! I'm so glad she liked them!
Date: Feb 23, 2017
Name:

State/Province: TN

The long stim roses were just beautiful.
Date: Jan 31, 2017
Name:

State/Province: TX

I was very pleased with the arrangement and stuffed animal sent to my sister. She shared a picture! It was adorable!!
lori's Reply:
Date: Feb 01, 2017, 3:25 pm

I am so glad you were pleased! Thank you for your review.
Date: Jan 04, 2017
Name:

State/Province: AR

wonderful thank you
Date: Dec 13, 2016
Name:

State/Province: TN

The roses arrangement was beautiful and delivered promptly.
lori's Reply:
Date: Dec 13, 2016, 9:31 am

WONDERFUL!! THANK YOU!!
Date: Nov 16, 2016
Name:

State/Province: WI

I could not have asked for better customer service. I have ordered flowers twice from here in the last month and both times the flowers were beautiful, and everything arrived as expected.
lori's Reply:
Date: Nov 16, 2016, 11:55 am

Mary, Thank you so much for taking the time to send the positive review! I look forward to working with you again.So glad you were pleased! Lori
Date: Nov 14, 2016
Name:

State/Province: TN

Beautiful and unusual rose arrangement.
Date: Nov 14, 2016
Name:

State/Province: TN

The flowers were gorgeous!!
Date: Nov 08, 2016
Name:

State/Province: TN

thank you for everything. they arrived on time and were appropriate for the funeral service.
Date: Oct 31, 2016
Name:

State/Province: TN

The flowers were beautiful. My boss said she wanted to get married again, just so she could carry this arrangement! lol! Job very well done!
Date: Oct 31, 2016
Name:

State/Province: TN

The arrangement was delivered in a timely fashion and was beautiful. I will definitely use Brentwood Flower Shoppe again.
Date: Oct 20, 2016
Name:

State/Province: UT

Eliza Rowe sent pictures of her flowers, and they were beautiful. However, they didn't seem to be as full as I had expected at that price.
lori's Reply:
Date: Oct 20, 2016, 10:11 am

hello, thank you for your review. Please keep in mind a cell phone pic is one dimensional and an never give a completely accurate depiction of the fullness and color of a floral. Please call again. Thank you
Date: Oct 17, 2016
Name:

State/Province: TN

The flowers were beautiful, and have lasted very long.
lori's Reply:
Date: Oct 17, 2016, 4:37 pm

Music to my ears!! Thank you very much.
Date: Oct 13, 2016
Name:

State/Province: TN

The arrangement was beautiful and cheerful
Date: Oct 05, 2016
Name:

State/Province: OH

I am from out of town - the flowers I sent my friend for her birthday were beautiful! She loved them!
Date: Oct 01, 2016
Name:

State/Province: TN

Poor as My wife did not receive the baloon with the flowers that I paid for.
lori's Reply:
Date: Oct 03, 2016, 9:09 am

Mr. Murphy, I greatly apologize for the mistake. I will gladly go back and issue the 5.00 credit to you. Thank you for your response.
Date: Sep 23, 2016
Name:

State/Province: TN

received a flower arrangement from my friend in MIchigan for my birthday Tuesday. The flowers are beautiful and the arrangement was very well done. thank you!
Date: Sep 22, 2016
Name:

State/Province: MI

Was very satisfied with my order. Greatly appreciated the extra effort of the employee that contacted the recipient to ensure that the arrangement was not left unattended in the hot sun. Kudos to the staff. Am going to recommend your shop to friends.
Date: Sep 15, 2016
Name:

State/Province: TN

Wonderful experience... Recipient was very happy with the delivery and the arrangement. Small issue with having the flowers at first but the call I received to let me know, and give me options was much appreciated. Ultimately, the flowers were a big hit.
Date: Aug 22, 2016
Name:

State/Province: TN

The arrangement was beautiful and the balloons were awesome!
Date: Aug 04, 2016
Name:

State/Province: TN

The flowers were beautiful!!!!
Date: Jul 21, 2016
Name:

State/Province: TN

the Driver was wonderful and I enjoyed visiting with him. the flowers were nice
Date: Jul 13, 2016
Name:

State/Province: TN

Received a call from the shop to advise I did not add my name to the card just to confirm I wanted to send anonymous. Advised them I did not want to send anonymous and gave them alternate card instructions. Very responsive and very beautiful flowers!!!
Date: Jun 08, 2016
Name:

State/Province: TX

Very good service, and the plant was really nice.
Date: May 26, 2016
Name:

State/Province: TN

Beautiful arrangement for new baby. And done quickly!
Date: May 22, 2016
Name:

State/Province: TN

excellent plant delivered, very nice delivery person
Date: May 20, 2016
Name:

State/Province: FL

The bouquet was absolutely beautiful and better than the picture on the website. My mom loved it! Thank you! I'll use them again in the future.
Date: May 20, 2016
Name:

State/Province: FL

The flowers I ordered for my mother-in-law for mothers day, made it on time and were absolutely beautiful! very pleased!
Date: May 18, 2016
Name:

State/Province: TN

Outstanding! I will utilize Brentwood Flower Shoppe again!!
Date: May 18, 2016
Name:

State/Province: TN

Outstanding flowers and customer service! I am a repeat customer and will continue to utilize Brentwood Flower Shoppe!!
LORI's Reply:
Date: May 18, 2016, 9:09 am

THANK YOU SO MUCH CHRISTOPHER!!
Date: May 18, 2016
Name:

State/Province: TN

Outstanding flowers and customer service! I am a repeat customer and will continue to utilize Brentwood Flower Shoppe!!
Date: May 18, 2016
Name:

State/Province: TN

Outstanding flowers and customer service! I am a repeat customer and will continue to utilize Brentwood Flower Shoppe!!
Date: May 18, 2016
Name:

State/Province: TN

Outstanding! I will utilize Brentwood Flower Shoppe again!!
Date: May 09, 2016
Name:

State/Province: TN

The flowers were beautiful
Date: May 06, 2016
Name:

State/Province: TN

Thanks for a fast delivery! Very easy to order too! The flowers looked so pretty!
Date: May 06, 2016
Name:

State/Province: TN

Thanks for a fast delivery! Very easy to order too! The flowers looked so pretty!
Date: Apr 29, 2016
Name:

State/Province: TN

Beautiful arrangement and everyone who comes in my office says so!
Date: Apr 28, 2016
Name:

State/Province: TN

The flowers are beautiful and very well arranged. I love them!
lori's Reply:
Date: Apr 28, 2016, 9:10 am

Thank you for your kind words, I'm happy you liked your flowers!
Date: Apr 22, 2016
Name:

State/Province: TN

Flowers from your shop are always the most beautifully arranged I've seen! They are long-lasting and I just love getting them!
Date: Apr 18, 2016
Name:

State/Province: TN

Flowers were ordered for out of state delivery. They were beautiful and just as I ordered.
Date: Apr 18, 2016
Name:

State/Province: TN

Flowers were ordered for out of state delivery. They were beautiful and just as I ordered.
Date: Mar 30, 2016
Name:

State/Province: TN

The flowers arrived on time and looked even better than the picture. Another great delivery to my mom from Brentwood flower shoppe.
Date: Mar 29, 2016
Name:

State/Province: TN

lori went above and beyond to make sure I was happy. The original arrangement which was sent to me must have fallen over in the delivery van, when I called, Lori immediately offered to send a new arrangement. It was at my door a few hours later. Great customer service and absolutely BEAUTIFUL flowers - thanks for the great job you do
Date: Mar 23, 2016
Name:

State/Province: IN

Great job and beautiful arrangement and they helped me out in a pinch!
Date: Mar 22, 2016
Name:

State/Province: TX

The plant was sent as a remembrance of a friend and it is very lovely. I was referred to your company by Premiere Collectables. I am very happy with your service. Thank You.
Date: Mar 01, 2016
Name:

State/Province: TN

The flowers we ordered my mother were actually more beautiful than the picture on the website. I was stunned when I saw them, and so was Mom! Best florist ever!
lori's Reply:
Date: Mar 02, 2016, 4:19 pm

Oh wow ! Thank you ! This is what I strive for, so happy you were pleased.
Date: Feb 29, 2016
Name:

State/Province: TN

Once again, the flowers were delivered on time and as promised. My wife loved them and I looked like a hero.
Date: Feb 27, 2016
Name:

State/Province: TN

A spectacular arrangement in every respect
Date: Feb 27, 2016
Name:

State/Province: TN

Absolutely the best. Service and care like none other. BFS is what I would imagine Mayberry's flower shop to be. Like having Aunt Bee as a florist. Perfect.
Date: Feb 27, 2016
Name:

State/Province: TN

Absolutely the best. Service and care like none other. BFS is what I would imagine Mayberry's flower shop to be. Like having Aunt Bee as a florist. Perfect.
Date: Feb 26, 2016
Name:

State/Province: TN

The flowers were beautiful but the price to deliver them 4 blocks from your store was outrageous. You should not charge a delivery fee if it's a short distance from the shop. But she loved them and I guess that's all that matters.
Date: Feb 16, 2016
Name:

State/Province: TN

Thanks for sending those gorgeous flowers. It turned out that my husband ordered them, and so he gets a lots of brownie points for sending me that beautiful arrangement - those Stargazer Lilies blew everyone away!
lori's Reply:
Date: Feb 17, 2016, 9:52 am

so glad you liked them!
Date: Feb 15, 2016
Name:

State/Province: TN

The flowers were supposed to be delivered to me at work and they didn't make it. The driver ended up having to drive to my home in Murfreesboro to deliver late Friday night. The arrangement was beautiful though.
Date: Jan 21, 2016
Name:

State/Province: TN

Thank you for making my on-line order easy. The flowers were delivered on time and was told they were absolutely beautiful. This pleases me since I do not live in your area. If ever have any other orders for the area I will be sure to return my business to your establishment. Trust and wonderful customer service goes a long way. Thanks again!
lori's Reply:
Date: Jan 21, 2016, 2:27 pm

Thank you for using a local small business. Hope to hear from you again. Lori Shipe owner, designer
Date: Jan 05, 2016
Name:

State/Province: OH

It went great! My cousin was very happy with the delivery - and she has exacting taste :)
Date: Jan 04, 2016
Name:

State/Province: TN

These guys are amazing. We ordered flowers and gave them an old address. They not only went back and picked the flowers up they also delivered them to the new address the very next day. They were so helpful and caring. We will for sure be using them anytime we need flowers in their delivery area in the future.
Date: Dec 27, 2015
Name:

State/Province: FL

The flowers were beautiful, the delivery timely and the experience was five stars good.
Date: Dec 23, 2015
Name:

State/Province: NC

Arrangement was beautiful from the pictures I received from the recipient. Thank you!
Date: Dec 17, 2015
Name:

State/Province: TN

They said the flowers were the most beautiful ones they got for the funeral. And they were their mothers favorite which I just picked off your web so thank u
Date: Nov 19, 2015
Name:

State/Province: TN

Beautiful flowers and very timely delivery by very friendly driver! Thank you again for a great experience!
Date: Nov 12, 2015
Name:

State/Province: TX

Floral arrangement delivered on time and was a beautiful arrangement.
Date: Nov 06, 2015
Name:

State/Province: TN

the flowers were for my daughter in Nashville, i am in Chattanooga. So glad to know the arrangement was prettier than the picture on line. Fast delivery too! Thanks!
lori's Reply:
Date: Nov 07, 2015, 9:07 am

Thank you ! You made my day!
Date: Oct 28, 2015
Name:

State/Province: MS

Excellent service and adorable gift basket!
Date: Oct 25, 2015
Name:

State/Province: TN

Roses are beautiful, and the arrangement is very lovely.
Date: Oct 04, 2015
Name:

State/Province: TN

Flowers were delivered on time and looked better than the picture I saw when I ordered online. My wife, who is picky about flowers, thought they were beautiful. I really felt good about supporting a local business and that they delivered such a great product. I'll order again.
Date: Sep 22, 2015
Name:

State/Province: TN

Flowers were lovely
Date: Sep 18, 2015
Name:

State/Province: TN

I want to thank you for giving such wonderful customer service! I was out of town when the flowers were originally delivered and my receptionist let the delivery person know. They immediately asked when I would be back, took the flowers with them and a new arrangement was delivered yesterday. What awesome customer service...thank you! I will definitely be a Brentwood Flower Shoppe Customer from now on!
Date: Sep 09, 2015
Name:

State/Province: FL

Very pleased with my purchase. I live in Florida and the recipient lives in Tennessee, so I obviously was unable to see my purchase. But the person I sent this arrangement to told me that it was absolutely beautiful and smelled delightful! Happy that it was received with such enthusiasm.
Date: Sep 01, 2015
Name:

State/Province: TN

Arrangement was not delivered before my spouse left to go home from work and it was not at all what the picture showed. It was about 1/3 of the size as the one pictured and had none of the same flowers.
Date: Aug 31, 2015
Name:

State/Province: TN

Beautiful arrangement. Very different.
Date: Aug 28, 2015
Name:

State/Province: TN

Both arrangements were beautiful and well received by the recipients. The arrangements were delivered a day later than the website advertised, but I was called and asked if that would be ok before the order was finalized. Great customer service. I'll be back.
Date: Aug 22, 2015
Name:

State/Province: TN

I was thrilled with the service! I was interested in a quick turn around and the shop called to tell me the flowers I wanted would not be available until Monday . She gave me several options. I chose to wait until Monday and I saw what they delivered and it was beautiful! I will definitely use Brentwood Flower Shoppe again! Great customer service, quality product!
Date: Jul 23, 2015
Name:

State/Province: GA

Easy ordering. Finished arrangement was beautiful.
Date: Jul 23, 2015
Name:

State/Province: RI

Great service! Thank you!
Date: Jul 10, 2015
Name:

State/Province: TN

Excellent in every respect. Diane was thrilled! Thank you, Don Scott
Date: Jul 03, 2015
Name:

State/Province: TN

1800 flowers is the company I used to use that is how I found Brentwood flower shop but their service was terrible and Brentwood flower shop is always on time and their products and service is impeccable thank you for keeping the smiles and delivering the love. - Chris Boone
Date: Jun 25, 2015
Name:

State/Province: TN

Easy online ordering. The flowers that my wife received were beautiful. We enjoyed them for over a week. Great service as always.
Date: Jun 14, 2015
Name:

State/Province: TN

Flowers were beautiful and were delivered as scheduled/promised. Thank you for another great order!
Date: Jun 14, 2015
Name:

State/Province: TN

a lovely arrangement! thank you
Date: Jun 12, 2015
Name:

State/Province: IN

This was for my daughter's birthday. I had made the mistake of ordering from a website that was not local. They did not deliver as promised. I contacted your shoppe by email at 5:00 p.m. A beautiful arrangement was delivered to my daughter by noon the next day. I learned my lesson to use a local provider!
Date: Jun 12, 2015
Name:

State/Province: IN

This was for my daughter's birthday. I had made the mistake of ordering from a website that was not local. They did not deliver as promised. I contacted your shoppe by email at 5:00 p.m. A beautiful arrangement was delivered to my daughter by noon the next day. I learned my lesson to use a local provider!
Date: Jun 06, 2015
Name:

State/Province: TN

the arrangement was absolutely beautiful and lasted a long time. nicely done!
Date: Jun 02, 2015
Name:

State/Province: TN

Unfortunately my experience was less than satisfactory, the owner was very nice and reached out to me afterwards though.
Date: Jun 01, 2015
Name:

State/Province: TN

Always very reliable, quality has always been fantastic!
Date: May 28, 2015
Name:

State/Province: FL

My friend really liked the flowers and they were delivered on the day requested. Thank you
Date: May 12, 2015
Name:

State/Province: TN

beautiful arrangement, changed h20 every day,lillys done in 2/3 days everything else doing well
Date: May 11, 2015
Name:

State/Province: TN

The flowers were beautiful. When my husband realized that the original delivery didn't look like the picture online, he called to question it and you brought a second bouquet to apologize. I loved the first set and would have never known, but sincerely appreciate the gesture. They smell amazing and last a long time! Of all the places my husband has ordered flowers from, you're the only place I've requested that he continue! Thanks for being so wonderful. I truly love seeing your delivery guys coming!!!
Lori Shipe's Reply:
Date: May 12, 2015, 12:05 pm

We love to hear that! Thank you so much, keep sending him back!
Date: May 11, 2015
Name:

State/Province: TN

The floral arrangement from my daughter-in-law in Kentucky was just beautiful.
Date: May 07, 2015
Name:

State/Province: TN

Very impressed with the beauty of the flowers and their fragrance!
Date: May 04, 2015
Name:

State/Province: TN

The flowers were so "Springy" and beautiful. Perfect for the season.
lori's Reply:
Date: May 06, 2015, 3:52 pm

Enjoy!! Thank you so much!
Date: Apr 26, 2015
Name:

State/Province: TN

I loved the arrangement and it has lasted a long time. Thanks
Date: Apr 17, 2015
Name:

State/Province: TN

The flowers were absolutely stunning, one of the most beautiful arrangements I have ever seen.
lori's Reply:
Date: Apr 17, 2015, 8:16 am

I am so happy you were pleased. Thank you for the compliment .We appreciate your business very much.
Date: Apr 14, 2015
Name:

State/Province: MA

She loved the flowers, it really made her day. They were beautiful, thank you so much!
Date: Apr 06, 2015
Name:

State/Province: FL

Excellent service. I was very pleased with how they did business. My grandmother said the flowers were beautiful. Will defiantly use again.
Date: Mar 26, 2015
Name:

State/Province: NV

My friend loved her flowers and they lasted! It made her recovery from surgery a little brighter! Thank you!
lori's Reply:
Date: Mar 26, 2015, 12:39 pm

Thank you!! Flowers make everything better????
lori's Reply:
Date: Mar 26, 2015, 12:39 pm

Thank you!! Flowers make everything better????
lori's Reply:
Date: Mar 26, 2015, 12:39 pm

Thank you!! Flowers make everything better????
lori's Reply:
Date: Mar 26, 2015, 12:39 pm

Thank you!! Flowers make everything better????
Date: Mar 26, 2015
Name:

State/Province: NV

My friend loved her flowers and they lasted! It made her recovery from surgery a little brighter! Thank you!
Date: Mar 06, 2015
Name:

State/Province: TN

Great experience! Website was easy to navigate and the arrangement was perfect. Will definitely use again in the future.
Lori Shipe's Reply:
Date: Mar 06, 2015, 1:28 pm

Thank you so much! you chose one of my favorite arrangements, I so glad you were pleased.
Date: Feb 26, 2015
Name:

State/Province: TN

The flowers were beautiful and smelled amazing! We recommend you to all our friends!
lORI's Reply:
Date: Feb 26, 2015, 1:42 pm

Thank you so much, I really appreciate that ! I know we are all ready to smell some flowers!
Date: Feb 26, 2015
Name:

State/Province: TN

The arrangement was awesome!
lORI's Reply:
Date: Feb 26, 2015, 9:21 am

Thank you so much for the order, I'm so glad you liked it!
Date: Feb 26, 2015
Name:

State/Province: TN

The arrangement sent was even more beautiful than the picture online. Brentwood Flower Shoppe is now the only florist we will use.
Lori's Reply:
Date: Feb 26, 2015, 9:22 am

Well thank you very much!! I'm so glad you were pleased.
Date: Feb 24, 2015
Name:

State/Province: KS

The recipient loved the flowers. Thank you!
Date: Feb 15, 2015
Name:

State/Province: TN

You are my new flower shop
William Cannon's Reply:
Date: Feb 16, 2015, 3:40 pm

Your Valentine flowers for my mother were PERFECT! I have used two other Brentwood florists and have remained disappointed, even after calling to complain about the few flowers and the high cost. (And I am not by nature a complainer!) You pleased my wife, my Mom, and myself! Thank you again!
Date: Feb 04, 2015
Name:

State/Province: TN

Most beautiful flowers I believe I've ever ordered. Thank you
Date: Jan 07, 2015
Name:

State/Province: WI

Our gift was received by our friends in a timely fashion. They were very pleased with the bouquet. Thank you
Date: Dec 24, 2014
Name:

State/Province: TN

Great product. Great service. Fast delivery.
Date: Dec 13, 2014
Name:

State/Province: TN

Gorgeous flower arrangement. Always fun to get a surprise like that!
Date: Nov 21, 2014
Name:

State/Province: TN

I ordered the "Toasted Pumpkin" arrangement online, and the recipient sent me a picture of the arrangement after she received it. The one Brentwood Flower Shoppe sneer was prettier than the one online!
Date: Nov 14, 2014
Name:

State/Province: MN

I ordered the flowers because my friend has a knee replacement and her daughter gave me your name and number. I have been extremely pleased with the transactiuon, the plant is beautiful, etc... My friend was thrilled with it and I would definitely recommend your shop. Thank you very much, Joyce Corless
Date: Oct 22, 2014
Name:

State/Province: TN

Quick and easy online service... I live abroad and was able to send flowers to my family back home in a matter of minutes. Thank you!
Date: Oct 14, 2014
Name:

State/Province: TN

I was very happy with the service you provided, but most importantly my wife was very pleased with what you delivered. Thank you very much!
Date: Aug 28, 2014
Name:

State/Province: TN

beautiful arrangement
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BRENTWOOD FLOWER SHOPPE
123 Franklin Rd
Brentwood, TN. 37027
Local: (615) 373-2333

All prices shown in US dollars



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